International Order Information and Help

International orders are not eligible for free shipping and are charged a base price starting at $5.00 for shipping via Parcel Post Air Mail, this includes Canada.  This method is the lowest cost and takes the longest time to deliver.  It can take anywhere from 10 days to 60 days due to customs inspections and security checks.  Since this low cost method does not offer tracking or insurance, we are not liable for lost or stolen packages once they leave the U.S.A. for a foreign destination.  The customs number on the package is NOT a tracking number, it is for customs inspection tracking only.  These numbers usually begin with two letters such as "LC" and end with two letters such as "US".  Please visit www.usps.com for more information on international shipments.  We put this number in our "tracking" area on your order status screen so you have a record of the shipment and you may use it to contact your customs department if the package is available for pickup or customs duty tax payment.  If you refuse the package because of duty taxes and it gets returned to us we will not refund your shipping charges and may have to charge you for the return shipping cost if we are charged by the US Postal Service.

Very Important: Please Read!
Due to the receipt of many fraudulent international orders we have a new company policy for all international orders.  We will not ship to anywhere outside the United States of America without being able to verify the shipping address of the international credit card holder through our merchant services.  This process can take from 24-48 hours and many times the bank will not verify the address at all.  If you wish to expedite your international order we have provided a means of verification that meets our new company policy when we can not get our merchant services to provide us with the information we require.  You may upload photo images of your credit card, billing statement and drivers license to our secure server at https://www.ssl128secure.com .  This secure server uses 128 bit encryption to protect your upload during transmission over the internet, this is NOT email and it 100% safe and secure.  This server is only accessible to our security manager who will print and save your uploaded images with your first credit card order then remove them from our secure server.  Future orders made from the same billing address using the same credit card will not require you to upload again.  You may use a scanner or digital camera to photograph the front and back of your credit card, provide a scanned copy of your bank statement as proof of your billing address and a photo image of your drivers license as signature validation.  We also require that you provide a "real" email address with your order.  We can not process any generic email addresses such as Yahoo, Hotmail, Bigfoot, etc. since they are not traceable.  We need your internet service providers true email address or one from your place of business or employer.  If you do not wish to use our upload web site you may also send us a FAX image using grayscale photo fax transmission.  Our fax number is available 24/7 at (303) 420-6416.  To fax us you will need to dial the United States Country Code in this manner, 00 + 1 + 303 + 420-6416.  To check other country codes you may use this web site http://www.countrycodes.com for more information.  We are located near the city of Denver, Colorado when choosing the U.S.A. city area.

PayPal International Payments
International customers who reside in one the following countries are welcome to purchase our products using Paypal by following Paypal's international ordering procedure as outlined at the PayPal's International Customer Information Page

  • Anguill
  • Antigua
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • China
  • Costa Rica
  • Curacao
  • Denmark
  • Dominica
  • Dominican Republic
  • Finland
  • France
  • Germany
  • Greece
  • Grenada
  • Hong Kong
  • Iceland
  • India
  • Ireland
  • Israel
  • Italy
  • Japan
  • Luxembourg
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Singapore
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

If you reside in one of the countries listed above please follow these steps to order your product from Razzy.com using Paypal.

1.  Create an International Account with PayPal by click here
2.  After completing the PayPal registration, you'll be asked to register either a credit card or debit card to fund your payments. PayPal will then charge your card $1, labeled with unique PayPal merchant number identifiers. Then just check your monthly credit card statement online at your card company's homepage to learn the number identifiers of this charge. These usually settle into your account within 4 business days of signing up. Write down this unique number identifier and then enter it on our website -- this proves to us that you are the card's owner (because you have clearance to access the card's account information) and we will allow you to start making payments using your card. As soon as you confirm your credit card, you will receive a $1 Card Confirmation Bonus in your PayPal account.
3.  Send payment for the items you wish to purchase by
        a.  Go to www.paypal.com
        b.  Login to your paypal account (or signup for an account if don't already have one, it's free).
        c.  Send payment to:    (the last name field is not required).
        d.  List the items you are purchasing in the comments.
        e.  Include your shipping address.
        f.  Send payment.

We can accept your credit card directly
If you prefer to have us bill your credit card directly you are welcome to call us at 00 + 1 + 303 + 420-6417
or place your credit card order through our Shopping Cart where we accept credit cards from around the world.

Due to the high occurrence of fraudulent foreign transactions we have initiated a new policy.  We will
only ship to the credit cards billing address and all international orders placed with a credit card will
have their billing address verified before shipment.  Please read the
important notice above.


All charges made on Razzy.com will be shown on your credit card bill as Sunrise Technologies, Inc.

You can place your order by phone
Although we prefer orders to be processed thru this website, we do accept orders by telephone.
To order by phone call: (303) 420-6417  (8 a.m. to 6 p.m. MST M-F)

U.S.A. & International Orders Accepted

You can place your order by fax
Although we prefer orders to be processed thru this website, we do accept orders by fax.
To order by fax fill out our Fax Order Form and send to:
(303) 420-6416  (24 hours a day / 7 days a week)

U.S.A. & International Orders Accepted

Mailing Payments To Razzy.com
If you would prefer to mail a check for your order, send US Funds Only, payable to "Sunrise Technologies, Inc.",
include a note indicating what you are ordering and your desired shipping address and mail to:

Razzy.com
PO Box 1242
Golden CO 80402-1242
U.S.A.


email:

If you still have questions Contact Us

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